COVID-19 Resource Centre

Keep up to date on Argus policies regarding COVID-19 and how to protect yourselves and others at home, in the community, or at your workplace.

Last updated: 27 March 2020

 

OFFICE CLOSURE

 

Although our offices are closed to walk-in traffic, we are still available to serve you online and by phone. Browse the links below to learn more.

 



Argus Vantage for Members

Get access to your health and pensions information, as well as renew your motor policies online.  

LEARN MORE >



Argus Vantage for Employers

Benefit from the ability to view eligibility status and plan summaries, as well as access reports.

LEARN MORE >



Key Contact Information

Monday to Friday 8:30 am - 5:00 pm
Tel: (441) 298-0888
Email: insurance@argus.bm
Overseas care: 1-905-532-2954
overseascare@argus.bm


For Members

  HEALTH QUESTIONS

How can I make a health claim now that walk-in visits are temporarily suspended?

How can I receive my claims refund now that postal delivery of cheques has been temporarily suspended?

VIEW HEALTH FAQ'S >

 

  PENSIONS QUESTIONS

As walk-in visits are temporarily suspended, how can I meet with a retirement specialist?

The stock market has declined rapidly. What is Argus doing to protect my pension investment?

VIEW PENSIONS FAQ'S >


  INSURANCE QUESTIONS

With Argus closed to walk-ins, how can I renew my car or bike insurance?

With Argus closed to walk-ins, how can I renew my home, yacht and other personal insurances?

VIEW INSURANCE FAQ'S >

 


For Employers & Businesses

  HEALTH QUESTIONS

How should I deliver my enrollment, termination and changes now that walk-in visits are temporarily suspended?

What can my business do now to minimize employee exposure to COVID-19?

VIEW HEALTH FAQ'S >

 

  PENSIONS QUESTIONS

How should I contact the pensions department regarding employer-specific questions?

How should I deliver my pensions contribution schedule now that walk-in visits are temporarily suspended?

VIEW PENSIONS FAQ'S >

 

  INSURANCE QUESTIONS

If my business is forced to close due to the coronavirus pandemic, will I be covered under my business interruption policy?


VIEW INSURANCE FAQ'S >


For Providers

We've made a few updates to our coverage policies. Learn more about these updates and what to do if you need to receive payment, submit claims or if your patient has an overseas treatment.

VIEW MORE INFORMATION >

How to Make Payments

Payments can be made in BD$ or US$ using Butterfield Bank, Clarien Bank or HSBC online banking platforms. If you are a member, be sure to include your policy certificate number or if you are an employer be sure to include your company’s certificate number. Alternatively, credit card payments can be processed over the telephone by calling Customer Service on (441) 298-0888.

TELENURSE HOTLINE

As an Argus Health member, you have free access to our telenurse service. Get expert medical advice and guidance at any time, day or night. Call 441-298-0430.

Learn More