Frequently Asked Questions
If an employee is unable to work due to symptoms of or tests positive for COVID-19, your employee might be eligible to receive STD benefits in accordance with the policy benefit. Note that self-quarantine or self-isolation minus illness are not qualifying factors. Illness is the determining factor to receiving the STD benefit.
The Argus office at 14 Wesley Street is now open to the public 9am to 4pm Monday to Friday.
We want you to feel secure and comfortable when you visit Argus and we’ve followed the Government’s COVID-19 operations to create an environment that’s safe for all. New practices include, signage to remind and encourage social distancing protocols, the wearing of face masks, hand sanitiser stations and limited opening hours to allow for deep cleaning and sterilisation.
Argus will continue to support your needs online and by telephone. You can reach our Customer Service Centre on (441) 298-0888 between the hours of 8:30 am and 5:00 pm or email firstname.lastname@example.org for assistance.
We encourage our pensions and health members, corporate clients and personal motor policy holders to register for a Vantage online account to gain access to policy information and a number of self-service tools.
No. To qualify for Short Term or Long Term Disability benefits, you must be totally disabled due to an accident or illness and unable to work. Check with your employer to determine the company’s policies with respect to time off from work.