Frequently Asked Questions
Group Underwriters set Short Term Disability Premiums during renewals. A group underwriter will review a group as a whole, factor in claims experience and set the rate based on a pre-determined cost analysis spreadsheet. The Short Term Disability premiums are billed monthly to the policyholder and will appear on the same invoice as their group health.
Short Term Disability plan renewals occur throughout the year and usually renew on the anniversary date of the policy or its original effective date.
Short Term Disability claims should be directed to our Customer Service Team on 298-0888 or at email@example.com Our Claims Team will advise if the claim is deemed a disability and communicate with the policyholder and employee on the particulars of the case.